I
was looking forward to this visit. What
a disappointment. None of the staff really acted as if they knew what to
do..and most of them didn’t. Service was
very slow.
Marilyn
ordered the Farm Greens Salad with Gorgonzola Cheese, Carrot, Cucumber, Radish
and Oregano. She liked her salad…and it
looked fresh and tasty.
Four
of us decided to order the Tagliatelle Bolognese…Cathy and Sally, Janet and I
each split a Caesar Salad. It was
okay…what I liked was being able to taste the anchovies.
Finally
they brought some bread and oil to the table…now I am Italian and I might be
mistaken but I have never eaten sour dough bread with my pasta. Really?
Soon…here comes the pasta…and each of us ordered the same pasta dish but
they brought two…and then two halves…so what the heck Janet and I split that
order. The pasta was all clumped
together. It looked as if it was left
sitting after it was strained but never rinsed.
I thought the sauce was just too bland…plus it was too dry…as was the
pasta. The main entrees were not
hot. The four of us were very
disappointed.
We
had to ask for salt and pepper. But what
really galled me was – I am Italian – once they served the pasta no one asked
if any of us would like grated cheese on
your entrée…there wasn’t even a shaker or dish of grated cheese on the
table. That is unacceptable for me.
We
asked for cheese…and they brought it to us…acting as if they were so surprised
that we would expect grated cheese on our pasta.
When
I manager or lead came to the table to see how the meal was Cathy was very
emphatic about how terrible it was. To
his credit he said he would make that good and he did. He didn’t charge Cathy for her meal. But by now there was no changing anyone’s
mind…the meal was just the worst!
I doubt that I would ever return.
Osteria
5609
E. McKellips Road Suite A111
Mesa,
AZ 85215
(480)
300-5404
osteriausa.com
Hours: Monday 10:00 a.m. – 9:00 p.m.
Tuesday – Friday 10:00 a.m. –
10:00 p.m.
Saturday 8:00 a.m. – 10:00 p.m.
Sunday 8:00 a.m. – 9:00 p.m.
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